Barista Training
Gillian has over 20 years of experience in the coffee industry, with a decade dedicated to specialty coffee. She has managed, owned, and operated cafés, as well as provided coffee services for events. With expertise across multiple brewing methods and service environments, she is well equipped to train and support baristas at every level.
On-Site Barista Team Training
Designed for professional teams who want consistency, efficiency, and confidence behind the bar.
Lets get started!
Initial Consultation – discuss your venue, team size, and goals.
On-Site Training Day(s) – I come to your venue and work with your team directly.
Follow-Up Support – optional check-in sessions to ensure lasting improvement.
What covered:
Equipment Calibration – fine-tuning grinders, espresso machines, and brewing equipment so your team gets consistent results.
Workflow Optimization – creating an efficient station layout and routine that reduces wasted motion and speeds up service.
Menu Execution – training your team to confidently prepare and serve your café’s signature drinks.
Coffee Knowledge – building understanding of espresso extraction, milk texturing, and customer service standards.
1-on-1 Head Barista Coaching
Personalized advanced coaching for baristas looking to step up into leadership.
Covers sourcing coffee, advanced dialing-in, espresso tasting, and technical troubleshooting.
Coffee Sourcing & Selection – understanding origins, processing methods, and how to choose beans that align with your café’s style and customer expectations.
In-Depth Dialing In – mastering espresso calibration to achieve balance, clarity, and consistency.
Espresso Tasting & Analysis – developing a sensory vocabulary, identifying extraction issues, and building tasting confidence.
Technical Problem Solving – troubleshooting common machine and grinder issues, and learning preventative maintenance.
